Our people

Our people are our most valuable assets.

The talent and dedication of our 16,000 employees underpins our business operations and delivers the competitive advantage that drives our success.

Established Training Platforms
Established Training Platforms

Established Training Platforms

LSH Auto China Training Academy was established in 2008 to cultivate future leaders and develop human capital for long-term business sustainability. With a comprehensive training system in place, our Training Academy offers face-to-face, online and mobile learning platforms, as well as other learning channels. All our instructors are equipped with a wealth of theoretical knowledge and practical experience.

Qualified Personnel
Qualified Personnel

Qualified Personnel

Our qualified and professional teams provide best-in-class services to our customers, meeting the premium standards of the brands we represent. As of December 2017, more than 4,000 employees out of our team of 16,000 people are officially assessed and certified by Mercedes-Benz.

Awards and Achievements
Awards and Achievements

Awards and Achievements

Our team have been winners of numerous awards given out by Mercedes-Benz, the dealer association body as well as other professional bodies. We are especially proud of our stellar track record in the Mercedes-Benz Techmasters competition, where our technicians have consistently outshined the competition, gaining accolades at both national and global stage.

See more of our Awards and Achievements.

OUR SERVICE DNA

At LSH Auto, we know the importance of building a trusted relationship with our customers. To build and maintain this relationship, we strive to deliver a delightful experience through a service brand that is unique to us. It is in our DNA to serve our customers sincerely, professionally and with a personal touch.

SERVING WITH PASSION

We are passionate about what we do.

With a culture that is open, transparent and performance-driven, our employees are deeply engaged and committed in delivering the best experiences. In the 2017 Mercedes-Benz Employee Engagement Survey, LSH Auto China scored the highest ratings among all Mercedes-Benz dealer groups.

We have employees that have been with us for many years, some since the inception of our business. These experienced staff are truly an embodiment of our value system. Their drive and dedication serve as a motivation for all employees to forge ahead and excel in their respective positions.