LSH Auto China was recognised at the China Automobile Dealers Association (CADA)’s 2020 Annual Convention for its outstanding business performance and its continued efforts to give back to the community. The team received the 2020 CADA Brand Award and the 2020 CADA CSR Award at the annual event.
In Autumn 2020, LSH Auto China led 100 Mercedes-Benz drivers on a 1,600 km tour across Tibet as part of an annual guided road trip. The group enjoyed eight days of spectacular views from behind the wheels of premium GLE and GLS SUVs.
Throughout the trip, the LSH Auto team adapted to the complex driving conditions and ensured a consistently excellent off-road driving experience for customers.
Talent development is integral to LSH Auto’s success in delivering the highest level of customer service possible. LSH Auto has always encouraged its outstanding in-house technicians to take part in the Mercedes-Benz TechMasters Competition. Despite numerous challenges this year, LSH Auto China’s aftersales team joined the 2020 competition and scored wins across multiple categories.
On May 28th, for the very first time, CADA released the "Top 100 China Auto Dealer Groups" through online streaming. LSH Auto China ranked third in terms of total revenue, making it the 11th consecutive year ranked in the Top 5. LSH Auto China also achieved 2nd place in the ranking of Overall Competitiveness. These achievements have highlighted and further strengthened LSH Auto’s commitment to the Chinese auto market.
Since the beginning of 2020, everyone in China has come together with a common goal – to defeat the COVID-19 pandemic.
LSH Auto China partnered with the Beijing Youth Development Foundation to support the medical heroes who are fighting COVID-19 in the city. The initiative, entitled “Helping Medical Heroes – Care Packages for Caregivers”, was launched to deliver much needed food and supplies to frontline medical staff as well as their children and families in Beijing.
LSH Auto China team participating in the initiative
LSH Auto China responded to the initiative quickly through cooperation with Beijing LSH Charitable Foundation and voluntary donations by its staff, as the Helping Medical Heroes initiative is the perfect way to honour and support Beijing’s frontline medical professionals.
Ms. Qian Ronghui, Secretary General of the Beijing Youth Development Foundation, said: “We would like to thank LSH for its tremendous support in expressing our thanks to the medical staff in Beijing. We have worked alongside LSH for many years and appreciate this opportunity to deepen our efforts to promote community service. We also look forward to having more volunteers join these efforts. We believe standing together will enable us to weather the storm.”
Strengthening the Company to Fulfil Social Responsibility
In addition to helping support the medical community in Beijing, The LSH Auto China team has worked to ensure the safety and health of our employees in China since the outbreak.
Mr. KP Ch’ng, Chairman of LSH Auto China, said: “We do what we can to fight the pandemic head-on. As a dealer group, we believe helping to ensure the health of our employees and resuming our business in a safe and orderly manner is one way to fulfil our social responsibility. We encourage our dealers across China to actively respond to calls from local governments and participate in initiatives to fight the spread of COVID-19.”
“For example, we can leverage LSH Auto China’s network across major cities to help the fight against the virus. We can act as an auxiliary force, supporting the government and enhancing the efficiency of these initiatives,” said Mr. CK Wong, CEO of LSH Auto China.
“In addition, we have been adapting to better meet the needs of our clients since the outbreak, like we always do. As a service provider, we remain customer-oriented and have been using a variety of social media tools to remain connected to our customers, continuing to provide service that exceeds their expectations,” he added.
The 2019 Annual Convention of the China Automobile Dealers Association (CADA) was held in the Xiamen International Conference & Exhibition Center.
LSH Auto was awarded 2 major recognitions: the 2019 Most Influential Corporate Brand, and the Corporate Social Responsibility Award.
LSH Auto also won 2019 China Automobile Industry Outstanding Professionals Award.
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