On May 28th, for the very first time, CADA released the "Top 100 China Auto Dealer Groups" through online streaming. LSH Auto China ranked third in terms of total revenue, making it the 11th consecutive year ranked in the Top 5. LSH Auto China also achieved 2nd place in the ranking of Overall Competitiveness. These achievements have highlighted and further strengthened LSH Auto’s commitment to the Chinese auto market.
Since the beginning of 2020, everyone in China has come together with a common goal – to defeat the COVID-19 pandemic.
LSH Auto China partnered with the Beijing Youth Development Foundation to support the medical heroes who are fighting COVID-19 in the city. The initiative, entitled “Helping Medical Heroes – Care Packages for Caregivers”, was launched to deliver much needed food and supplies to frontline medical staff as well as their children and families in Beijing.
LSH Auto China team participating in the initiative
LSH Auto China responded to the initiative quickly through cooperation with Beijing LSH Charitable Foundation and voluntary donations by its staff, as the Helping Medical Heroes initiative is the perfect way to honour and support Beijing’s frontline medical professionals.
Ms. Qian Ronghui, Secretary General of the Beijing Youth Development Foundation, said: “We would like to thank LSH for its tremendous support in expressing our thanks to the medical staff in Beijing. We have worked alongside LSH for many years and appreciate this opportunity to deepen our efforts to promote community service. We also look forward to having more volunteers join these efforts. We believe standing together will enable us to weather the storm.”
Strengthening the Company to Fulfil Social Responsibility
In addition to helping support the medical community in Beijing, The LSH Auto China team has worked to ensure the safety and health of our employees in China since the outbreak.
Mr. KP Ch’ng, Chairman of LSH Auto China, said: “We do what we can to fight the pandemic head-on. As a dealer group, we believe helping to ensure the health of our employees and resuming our business in a safe and orderly manner is one way to fulfil our social responsibility. We encourage our dealers across China to actively respond to calls from local governments and participate in initiatives to fight the spread of COVID-19.”
“For example, we can leverage LSH Auto China’s network across major cities to help the fight against the virus. We can act as an auxiliary force, supporting the government and enhancing the efficiency of these initiatives,” said Mr. CK Wong, CEO of LSH Auto China.
“In addition, we have been adapting to better meet the needs of our clients since the outbreak, like we always do. As a service provider, we remain customer-oriented and have been using a variety of social media tools to remain connected to our customers, continuing to provide service that exceeds their expectations,” he added.
The 2019 Annual Convention of the China Automobile Dealers Association (CADA) was held in the Xiamen International Conference & Exhibition Center.
LSH Auto was awarded 2 major recognitions: the 2019 Most Influential Corporate Brand, and the Corporate Social Responsibility Award.
LSH Auto also won 2019 China Automobile Industry Outstanding Professionals Award.
The 3rd Mercedes–Benz Sales Master Champion Competition has come to a successful end on Nov. 28th in Beijing. After nearly one year fierce competition, LSH sales elites have made an outstanding achievement, gained several team & individual awards.
Continuing its track record, the elite team won several major awards, including:
.Best In–House Trainer
.Best Sales Consultant
.Best Product Expert
In the final competition, LSH won 2 of 5 Excellence Team Awards and 5 winners of 9 individual awards are from LSH dealers.
In addition, LSH sales team won 1 Sales Elite Award, 10 Professional Awards & 2 Innovation Awards.
LSH sales staff always take the satisfaction of customers and improvement of customer experience as our purpose, and continuously improve the business level and service quality, this will lay a solid foundation for the improvement and sustainable development of our future sales business.
The after-sales team at LSH Auto China recently participated in the “2019 Mercedes-Benz AG TechMasters China National Final Competition”, organised by Beijing Mercedes-Benz Sales Service.
Continuing its track record, the team won several major awards, including:
.Three LSH Auto (China) teams won the first, second, and third places for the “Best Team Awards”
.Four LSH Auto (China) colleagues won the “Best Individual Awards”
The Competition is designed to test the practical know-hows and technical expertise of participants, as well as their ability to work as a team throughout the entire process from the initial arrival of a customer's vehicle, pre-inspection, repair stages, to vehicle handover and delivery.
Customer service is a combination of art and science, requiring an accumulation of skills, training, and passion. As we continue striving to deliver excellence in customer service, we are very proud of everyone at LSH Auto China who took part in the competition.
LSH Auto China recognizes the importance of sustainable education, particularly in rural communities. Earlier this year, the company partnered with its sister entity The Beijing Lei Shing Hong Charity Foundation, and Beijing Youth Development Foundation, to host the 2019 Hope School training camp for teachers from rural communities.
The summer camp, which took place at the Beijing Institute of Education in July 2019, brought together 42 young teachers from low-income rural area and saw them taking part in a teacher's development that allowed them to further enhance their capabilities as educators. The camp focused on three aspects: class management, students' well-being development, and language education. Outside of the classroom, the young teachers were also treated to a cultural tour through the city of Beijing.
Hope School grade 2 teacher, Chang Yan Yan, said, “The training camp has greatly improved my teaching ability; I will make use of the knowledge to deliver a better education for my students”.
LSH Auto China and sister companies at Lei Shing Hong Limited have been contributing to the initiative for more than 25 years, helping over 10,000 children in need.
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