梅赛德斯 - 奔驰携经销商共同发布的《服务公约》及《新车质量保障政策》，进一步地诠释和完善了在服务过程中如何以“客户导向”为原则、以实际行动保护消费者权益和诉求的内涵。一直以来，“客户导向”原则也正是利星行汽车一贯坚持的宗旨。我们将不遗余力完善自我，不断加强管理，合理、合法、合规运营，确保服务流程落实到位，对服务明码标价，切实保护消费者利益，为客户带来更好的体验和满意度。
At the recently concluded Shanghai and Ningbo races of the Blancpain GT Series Asia, AMG Driving Academy Team LSH Motorsport made a brilliant debut and garnered widespread attention. The team is jointly sponsored by Mercedes-AMG Driving Academy and LSH Auto.
LSH Auto invited 550 customers to personally experience the roar of engines and exhilarating pace on the race track. Michael Vetter, Executive Director of AMG and Driving Academy LSH Auto China expressed that, as one of the largest Mercedes-Benz dealer groups in Mainland China, and as one of the AMG team sponsors, LSH Auto will continue to promote the spirit and culture of AMG racing and provide the best track experiences to customers.
In September 2018, LSH Auto embarked on the first "Road Trip to Tibet" customer event. Over 100 LSH Auto customers participated in this exclusive event in search of the most scenic route in China, using a fleet of 45 Mercedes-Benz SUVs. Departing from Chengdu, participants experienced 12 days of driving through breathtaking landscapes and challenging terrains, covering a distance of 2,600 kilometers to reach Lhasa, the capital city of Tibet.
Preparations for this event started months before, with efforts going into route planning, logistics and ensuring the best customer experience possible. A dedicated support team was also made available throughout the trip, providing 24-hour assurance. The success of this event once again shows that LSH Auto is committed in living the heritage and values of Mercedes-Benz, and strives to provide best-in-class services to customers.
LSH Auto ranked among the top five dealer groups for the ninth consecutive year in the “2018 Top 100 Automobile Dealer Groups in China” announced on May 17 2018. This is also the third year for LSH Auto to be the third largest dealer group, after 2010 and 2017.
At the award ceremony, LSH Auto was also awarded the "2018 Top 100 Automobile Dealer Groups in China - Mercedes-Benz Operational Excellence Award” and the “2018 Automobile Industry Digital Innovation Award ", presented by China Automobile Dealers Association (CADA).
On May 11 2018, the LSH Auto Hope (Primary) School and the LSH Auto Hope (Secondary) School held ceremonies to mark their respective openings in Anhui Province. The two schools are located in Xicheng Village, Baihu Town of Lujiang County, and Dongxixi Township, Huoshan County of Liu’an City, respectively.
As the Corporate Showroom of LSH Auto, Lei Shing Hong Beijing Star Automobile Co. Ltd. Wangjing Showroom is the first “MAR2020” intelligent showroom in China. Located in LSH Plaza at 8 Wangjing Street in Chaoyang District, the showroom showcases the Mercedes-Benz’s design philosophy of “Sensual Purity” and outlines the avant-garde ambience of modern architecture.
The showroom highlights distinctive areas on different floor levels to showcase the different styles of Mercedes-Benz’s sub-brands. All vehicle information in the showroom is presented with digital devices to provide customers with an efficient, convenient and pleasant experience.
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